Quickly check the status of your order using only your email address.
Log into your Tempur-Pedic account to view your complete order history.
Find or reset your password, manage your account information, and more.
Initiate a return for your mattress during the 90-night trial here.
Shipping and delivery policies, rates, tips for preparing for your delivery, and more.
Register your product online today and we'll keep a record of your purchase for you.
Review the return policies for our mattress, adjustable bases, and more.
Initiate an exchange for your mattress during the 90-night trial here.
Read answers to popular customer questions, verified by our Sleep Experts.
Discover warranty information, file a claim, or check the status of a prior claim.
Need some extra help? Send us an email with a simple form and we'll be in touch soon.
Evaluating our products and need advice before you buy?
Monday: 9am - 11pm EST
Tuesday - Friday: 9am - 9pm EST
Saturday: 9am - 7pm EST
Sunday: 9am - 8pm EST
Already using our products or need assistance with an order you placed?
Monday - Friday: 8am – 8pm EST
Saturday: 9am – 8pm EST
Sunday: 10am – 6pm EST