CUSTOMER SUPPORT
How can we help you today?
Reach out on chat, by phone, or find answers to your most-asked questions below.
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Order Status
Quickly check the status of your order using only your email address.
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Order History
Log into your Tempur-Pedic account to view your complete order history.
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Your Account
Find or reset your password, manage your account information, and more.
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Start A Return
Initiate a return for your mattress during the 90-night trial here.
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Shipping and Delivery
Shipping and delivery policies, rates, tips for preparing for your delivery, and more.
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Product Registration
Register your product online today and we'll keep a record of your purchase for you.
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Return Policies
Review the return policies for our mattress, adjustable bases, and more.
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Start An Exchange
Initiate an exchange for your mattress during the 90-night trial here.
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FAQs
Read answers to popular customer questions, verified by our Sleep Experts.
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Warranties
Discover warranty information, file a claim, or check the status of a prior claim.
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Policies
Review our Site Terms of Use, Return Policy and Privacy Policy for more details.
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Contact Us
Need some extra help? Send us an email with a simple form and we'll be in touch soon.
Need assistance? We're here to help.
We want to hear from you, whether you have a problem, comment, or question. or give us a call to speak with a sleep expert today.
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Sleep Expert
Evaluating our products and need advice before you buy?
(888) 811-5053
Monday: 9am - 11pm EST
Tuesday - Friday: 9am - 9pm EST
Saturday: 9am - 6pm EST
Sunday: 9am - 8pm EST
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Customer Support
Already using our products or need assistance with an order you placed?
(800) 821-6621
Monday - Friday: 8am – 8pm EST
Saturday: 9am - 6pm EST
Sunday: 10am - 6pm EST