Tempur-Pedic King of Prussia Details
Hours: Monday – Friday: 11AM – 7PM, Saturday: 10AM – 9PM, Sunday: 12PM – 6PM
![Breeze Mattress in a TRS Store - Designed For Sleep](https://assets-www.tempurpedic.com/media/images/Breeze_mattress_in_a_showroom.2e16d0ba.fill-720x430.jpg)
![Text KING to 75225 for store info and promotions; message and data rates may apply; text stop to cancel or text help for help; for privacy policy and terms and conditions visit https://www.irio.com/tac_t4i_m.html](https://assets-www.tempurpedic.com/media/images/KingofPrussia.2e16d0ba.fill-720x430.png)
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Best Places To Park
The best place to park is in front of Macy’s or Bloomingdale’s.
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How To Find Us
Enter the mall next to Legal Sea Foods. Continue up the escalators to the left and you will see our store on the top floor next to Gap.
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What's Close To Us
We are on the top floor between Calligaris and Gap, across across from Mitchell Gold + Bob Williams.
“The salesperson was very knowledgeable. He helped to pick out the best suited bed for us.” — Alex X.
Why visit a Tempur-Pedic® store?
WE ARE TEMPUR-PEDIC®
When you shop at a Tempur-Pedic® Store you work directly with Tempur-Pedic® and you become part of the Tempur-Pedic® family. Our stores are staffed with highly trained Tempur-Pedic® Sleep Consultants and carry the widest selection of Tempur-Pedic® products for you to experience in a low-pressure and comfortable environment.
OUR SLEEP CONSULTANTS ARE HERE TO HELP
Personalized attention without the pressure. Our number one priority is to help you find the perfect Tempur-Pedic® sleep system to match your one-of-a-kind sleep needs. Stop in for a stress-free sleep consultation today and let our in-store Sleep Consultants help you find truly transformative sleep.
WIDEST TEMPUR-PEDIC® ASSORTMENT
Tempur-Pedic® Stores carry the widest selection of genuine Tempur-Pedic® products, including mattresses, adjustable bases, pillows, sheets, and more! Visiting a Tempur-Pedic® Store ensures you get the full Tempur-Pedic® sleep experience for truly life-changing sleep.
![ActiveBreeze Hero_TRS](https://assets-www.tempurpedic.com/media/images/ActiveBreeze_Hero.original.width-500.jpg)
TEMPUR-ActiveBreeze®
Personalized Climate Control
Featuring innovative ActiveAir Technology® that uses specially designed fans to quietly circulate cool or warm air directly from the TEMPUR-Ergo® ProSmart® Air Base and up through the mattress, delivering a personalized sleep experience — night after night.
Visit Tempur-Pedic King of Prussia today to learn more.
Product Availability
Tempur-Pedic® Stores offer the widest assortment of genuine Tempur-Pedic products.
Experience these products at the Tempur-Pedic® King Of Prussia Flagship Store.
Due to changing inventory, in-store product selection is not guaranteed. If you'd like to confirm the availability of a specific item, please give us a call and we'll be happy to help.
![Instant $300 gift](/static/7cc8080f/img/flagship-page/offer.945f7cc8f7bc.png)
Experience these products at the Tempur-Pedic® King Of Prussia Flagship Store.
Due to changing inventory, in-store product selection is not guaranteed. If you'd like to confirm the availability of a specific item, please give us a call and we'll be happy to help.
![Instant $300 gift](/static/7cc8080f/img/flagship-page/offer.945f7cc8f7bc.png)
Experience these products at the Tempur-Pedic® King Of Prussia Flagship Store.
Due to changing inventory, in-store product selection is not guaranteed. If you'd like to confirm the availability of a specific item, please give us a call and we'll be happy to help.
![Instant $300 gift](/static/7cc8080f/img/flagship-page/offer.945f7cc8f7bc.png)
Tempur-Pedic King of Prussia Reviews
“Thank you very much for staffing your store with such knowledgeable and pleasant staff.”
About two weeks ago I visited the Tempur-Pedic store in the King of Prussia Mall. I took your card from the counter when I was there. The purpose of my visit was to investigate a mattress that was going to replace my current Tempur-Pedic mattress after my warranty claim was accepted.
I had the pleasure to meet MaryAnn Lindelow — I took her card as well. She was not pushy but was very helpful in pointing out the mattress that would be my replacement. She also worked with the Assistant Manager to figure out the provisions of my warranty claim and helped me figure out what I needed to do.
While there, she asked if I wanted to try the adjustable bed. Although I had no intention of buying the adjustable bed base, she showed me how comfortable it was and all that it could do. She helped me figure out that I would get a credit I could apply through the warranty to get the base. She also helped me figure out how much it would cost if I financed it. I had her undivided attention and she was very helpful.
I ended up purchasing the adjustable base for the King mattress through the warranty claim because of the credit. Although I did not purchase the new base through the store, I have recommended the store and particularly, MaryAnn, to my friends.
Thank you very much for staffing your store with such knowledgeable and pleasant staff.
“He truly is the epitome of "Customer Service".”
I'm writing you to share some feedback on your King of Prussia store manager, Adam Elsayed.
A few weeks ago, my husband, children and I visited the King of Prussia store to purchase a king size bed. We had narrowed down our selections to two beds prior to visiting the store, therefore selecting the final bed took about 15 mins. We were helped by one of the store associates who was very helpful and we appreciated that piece of the service.
However, when we began the process of paying for the bed, the experience turned dramatically and it took over 90 minutes for the associate and another individual (who I believe may have been an assistant manager) to complete the process. During this time, there was very little communication about what was happening even when they could see us getting visibly upset. At one point, one of the associates suggested, in a slightly rude tone, that I should just leave the store without a receipt and they would figure it out later. As you can imagine, due to the financial investment associated with the bed, I was not going to leave without a receipt.
While standing in the store, I emailed Adam as his card was on the counter and he was listed as the store manager. I explained in the email that I was in the store and was having a very poor experience and asked him to contact me. It should be noted this was about 8pm. Within 15 minutes, Adam called me. He was an absolute delight to talk with, listened to my experience and pledged to look into it as soon as he was in the store in the morning and would call me right away.
The next morning, as promised he called and confirmed that the order had been placed correctly (I was concerned that it wasn't), explained the delivery process and told me he would stay in touch throughout the process to ensure it went smoothly. He also offered me something for the inconvenience I experienced, which was very much appreciated.
Adam, emailed me information about the delivery, called me the day after delivery to ensure everything had gone smoothly and then followed up a few days later to see if I liked the bed. During that phone call, I explained to him that we were unhappy with the pillows we selected and also wanted to switch out the base due to it causing the bed to be too low for my liking. Again, he walked me through the process of exchanging the pillows and explained that I could exchange the base, however it would cancel the 90 day trial. We were more than happy to do that since we already knew we loved the bed.
Again, Adam followed up with me just yesterday to make sure the exchange of the pillows in the store went smoothly and that I had been contacted by the delivery company about the base.
I can't say enough great words about Adam and his customer service. With each step, he has made sure that my experience was a great one and that everything has been to my liking. When I left the store after my initial visit I was prepared to cancel my order as my experience was so bad, however Adam's assistance, continual follow up and overall great personality, has changed my opinion of the King of Prussia store.
He truly is the epitome of "Customer Service".
“She really made a seamless and painless purchase.”
Would like to share a compliment regarding King of Prussia Store and sales associate- Rosalie Dorsales & store manager.- Adam Elsayed. After much research, I decided to drive to the Flagship store 35 minutes from my home. I was hopeful to purchase a mattress, just unsure if I was ready to transition from my pillow-top to this type of mattress. Rosalie, was very patient, kind and thoughtful in her comments & remarks. I new if I were to make a purchase, I would want her to get credit. She really made a seamless and painless purchase. The store manager Adam Elsayed could not have been nicer as well. I could tell they all were very professional and enjoyed working at Tempur-Pedic. I ended up making a large purchase....$13,500 - one I don't regret and I look forward too!. I did just want to take the time, as I know how important customer satisfaction is to share my positive experience and also recognize two of your employees.
“Everyone was patient, knowledgable, and honest.”
Everyone was patient, knowledgable, and honest. Mr Elzohiery went out of his way to make sure we had the perfect bed.
“Everyone was patient, knowledgable, and honest.”
Everyone was patient, knowledgable, and honest. Mr Elzohiery went out of his way to make sure we had the perfect bed.
“Our Tempur Pedic shopping gave an end to our sleeping problems.”
Our Tempur Pedic shopping gave an end to our sleeping problems. When we bought the Tempur Pedic Bed, we're so glad that all our body aches and pains disappeared and we now sleep soundly. Thanks to Tempur Pedic.
“The salesperson was very knowledgeable. He helped to pick out the best suited bed for us.”
The salesperson was very knowledgeable. He helped to pick out the best suited bed for us.